Case Studies · Proof, Not Promises

What changes after we deploy

Real deployments with the numbers behind them — AI agents that answer in seconds, qualify leads, and close bookings while your team sleeps. Below: live results and representative builds.

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2 min
Average first response, down from hours of wait time
99%
Answer accuracy across deployed AI agents
24/7
Coverage — no missed leads at night or on weekends
Selected Work

Real impact. Real numbers.

A mix of live client deployments and representative builds — the kind of system we ship in weeks, not months.

AI Manager · CRM

An AI manager living inside the CRM

A fast-growing service business was drowning in call-centre churn: lost enquiries at night, replies that took hours at peak. 100% of conversations were handled manually. We deployed an AI manager as a real team member inside their CRM — not a bolt-on widget.

What we deployed
  • AI and human operators share one conversation feed, with hand-off that keeps full context
  • The agent guides each lead down the funnel — consults, reminds, and nudges toward the booking
  • Multi-model architecture: small models classify, large models reply — fast and token-efficient
  • Honest escalation — when unsure, the AI passes to a human instead of inventing an answer
17,000
Messages a month handled by the AI
99%
Answer accuracy
error rate under 1%
80%
Of stalled deals re-opened and progressed by the AI
“
We used to lose customers to call-centre churn and dropped enquiries. Now the AI handles it — fast, accurate, and it never gets tired.
CPO, multi-site hospitality group
AI Sales · WhatsApp

A WhatsApp agent that books the appointment

“Leads get a reply 40 minutes later. Half go to a competitor before anyone calls back.” A familiar retail problem — enquiries arrive after hours, staff can't keep up, and warm interest cools fast. We put an AI agent on the WhatsApp line.

What we deployed
  • An AI agent on WhatsApp that closes inbound chats, answers product questions, and qualifies to the point of booking
  • Qualification by intent — routes each enquiry to the right branch and the right service
  • Self-serve booking — the agent checks open slots and books the appointment without a human
  • Clean hand-off of qualified leads to staff, with full context preserved
32%
Enquiry-to-booking conversion
up from 10%
19
Bookings in a single day — a store record
70%
Of bookings made by the bot, with no staff involved
“
Higher conversion across the board. Of 17 bookings, 5 were mine — the rest were the bot.
Owner, optics retail
AI Lead Qualification Real Estate

Qualifying buyers before an agent picks up

A Dubai property brand was paying for portal leads, then losing them to slow follow-up. Enquiries on villas and off-plan units sat unanswered through evenings and weekends — exactly when serious buyers browse. We deployed an AI qualifier on the front line.

What we deployed
  • Instant WhatsApp reply on every portal and ad enquiry, day or night
  • Budget, area and timeline captured conversationally before a human is involved
  • Viewing booked automatically against agent availability, with reminders
  • Only qualified, ready buyers reach the sales team — with the full brief attached
3×
More qualified viewings booked per month
85%
Faster first response on inbound leads
40+
Agent hours saved every week on chasing and triage
“
The team stopped chasing dead leads. By the time a buyer reaches an agent, they're already qualified and booked in.
Representative build · figures illustrative of a typical Dubai real-estate deployment
AI Support Retail / E-commerce

24/7 support that never says “office hours”

A beauty-retail brand was fielding the same questions all day — order status, ingredients, shipping, returns — across WhatsApp, Instagram and email. Replies lagged, carts were abandoned, and the small team burned out on repetition. We deployed an AI support agent across every channel.

What we deployed
  • One AI agent across WhatsApp, Instagram DM and email, trained on the full catalogue and policies
  • Order tracking and returns resolved end-to-end without a human
  • Product guidance — ingredients, suitability and upsell — in the customer's language
  • Escalation with context for the handful of cases that genuinely need a person
~30s
Average reply time, down from several hours
75%
Of enquiries resolved fully by the AI
24/7
Coverage across every channel, in multiple languages
“
Customers get answers instantly, at 2am if they want. The team finally works on the hard cases instead of repeating themselves.
Representative build · figures illustrative of a typical retail support deployment
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